dearmr。chang:
onseptember10，ourorderfor280women‘scottonsweaters wasdulyreceived，
butweregrettosaythat40cottonsweatersinwhite
colorwereseriouslysoiled。
wehadthecaseinvestigatedimmediately，andtheresultshows thedamagewasduetoimproperpacking，forwhichthesuppliersare
definitelyresponsible。
needlesstosay，wehavesufferedagreatlossfromthis，aswe cannotsellthesweatersinthisconditiontoourcustomers。weaskyou
toconductinvestigationatyourendandreplytous。 sincerelyyours， liming
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